Duties & Responsibilities

• We are looking for enthusiastic bar & floor staff to provide an excellent guest experience;

• Interact with customers, take orders and serve food and drinks;

• Meet & greet customers at the door and escort them to their table;

• Prepare and serve drinks up to the company standards;

• Restock and replenish bar inventory and supplies;

• Stay guest focused and nurture an excellent guest experience;

• Lay and clear tables as required;

• Deliver dishes to tables and make sure our customers’ needs are met;

• Polish cutlery, refill condiments, clear and organise waiter area;

• Take orders efficiently;

• Work well in a team but also have initiative to do tasks on their own;

• Take payments and be accountable for stock and company property;

Musts:

• Minimum 1 year experience in a similar role;

• Worked in a restaurant or gastro environment;

• Be over 18y/o;

• Have great time-keeping and reliable;

• Be available withing 3 weeks of applying for the job;

• Must be flexible and be able to work weekends and late night shifts;

• Must be legally eligible to live and work in UK;

£8.91 per hour

( flexible 20-45 hrs p/w)

Duties & Responsibilities

• Managing and maintaining bookings and enquiries to a high standard

• Answering e-mails and phone calls professionally

• Planning and implementing cost effective strategies to attract customers

• Co-ordinate daily customer service operations (sales processes, orders and payments)

• Monitor and maintain stock levels, replenish based on demand

• Report any trends and evaluate customer feedback in order to improve business strategy

• Evaluate employee performance and identifying hiring/training needs

• Supervise and motivate staff to perform their best

• Train new and existing team members as required

• Handle customer complaints effectively, calmly and professionally.

• Ensure team members adhere to company policies and guidelines

• Manage day-to-day operations and support senior management as required

• Daily cash-ups

• Coordinating shifts and make sure all food and drink are served up to company standards Performing opening and closing procedures

Musts:

• Minimum 2 years of experience in management and be able to manage a large, busy, fast phase venue.

• Must have previous experience in restaurant or food lead venue

• Must be flexible and be able to work weekends and late night shifts

• Must be legally eligible to live and work in UK

• Must have pervious experience leading a medium to large size team

• Must be approachable and have excellent attention to detail

• References will be required

28k per annum based on 45 hours week